• Lead a front-facing team to deliver exceptional customer service to the community.
  • Permanent, Part-Time role - 28 hours per week.
Why join CN?

28-hour working week
4 weeks of annual leave, 3 weeks of personal leave, plus 2 additional paid public holidays (pro-rata)
17.5% annual leave loading yearly payment
Paid parental leave for primary carers
Industry leading employment conditions
Corporate Fitness program from as little as $6.45 per week
Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers
Annual performance development plans and ongoing training and development opportunities
Leading the CN Way leadership program
Inclusion, Diversity & Equity (IDE) employee networks and initiatives
Access to Health & Wellbeing programs including an Onsite Physiotherapist, Yoga and Mental Health Ambassador Groups
As our Museum Archive Libraries & Learning (MALL) service unit transforms and expands, an exciting opportunity exists to join our evolving team. City of Newcastle (CN) is currently seeking an enthusiastic and experienced Service Delivery Coordinator to join Newcastle Museum in this newly created permanent, part time opportunity working Tuesday to Friday.

As our Museum Service Delivery Coordinator, you will work as part of the Service Delivery leadership team to plan the strategic direction of MALL and collaborate to develop and implement policies around service delivery. You will lead proactive customer centric champions and initiate process improvement that will contribute to an enhanced experience for Newcastle Museum visitors.

Leading a team of permanent staff, casuals and volunteers; this role will see you develop and support your team across a 7-day roster to provide an exceptional level of customer service to the community and drive the continual improvement of our space, services and resources.
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25/08/2024

Mala Scorse

[email protected]

02 4985 6692

Part Time
Newcastle
NSW
$69,926.28 + 11.5% Superannuation per annum for a 28-hour week.